Your Dirty Secrets are No Longer Secrets

The social effect is more powerful than we realize. The truth is that if one voice or a chorus of voices finds the right audience, not only will businesses realize that conversations are taking place, they will find a miraculous cure for deafness. And rather than merely reacting, they’ll take the position of leading situations and opportunities.

via The Socialization of Business: Your Dirty Little Secrets are No Longer Secrets.